![]() If you are designing a voice-based assistance bot like google home or Alexa, this may not be applicable. Do not clutter the UI with tons of animations. They enhance the design sense of the chatbots. Subtle and smooth animationsĪnimations are required to make things interesting. A typing bubble is a win-win because you give the chatbot time to process complex queries and provide the customers with a good old feel of someone responding. Have your chatbot display a typing bubble and make the chatbot conversation experience more gripping for your customers. To give the feel of someone typing, you can implement a visual design like a typing bubble just to indicate that the bot has understood your customers’ query and that it is in the process of finding the perfect solution for them. A loader or progress indicator during the bot interaction will not give it a human touch.Īt times, bots may take a while to understand your customers’ input and provide a reply to them. Typing bubble to make the bot more engagingĪ conversational interface should be engaging and appealing. Sometimes, your customers may not see their desired question, and hence it is always a good idea to have bot suggestions like “I have a different question” which when clicked can provide more questions for the customers to choose. They would love your customer service if the chatbot can direct the customers by providing cues. List some things that the bot can do, and enlist frequently asked queries to make your customer navigate with ease.Ĭustomers approach your support bot intending to get instant help. Make a great welcome interface for your bot.
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